Privacy and Security

babubb's Privacy Policy

Your personal information is of the highest importance to us. This policy describes how we collect, store, and keep your information secure.

Last Updated: January 2026
This privacy policy applies to all services, websites, and applications of the babubb platform. Please read it carefully before using the service.

1 Introduction and Purpose

babubb ("we", "our") operates a safe and reliable online gaming platform for players in Bangladesh. We take the privacy of our users very seriously and are committed to protecting their personal information.

This Privacy Policy explains what information we collect, how that information is used, under what circumstances it may be shared with third parties, and what measures we take to protect your information. By using babubb's services, you are considered to have given your consent to the terms of this policy.

This policy may be updated from time to time. If any important changes are made, we will notify you through an announcement on the platform. Continuing to use the service will be considered as your consent to the updated policy.

2 What Information We Collect

We may collect the following types of information:

2.1 Registration and Identity Information

  • Full name and date of birth
  • Email address and mobile number
  • Username and password (in encrypted form)
  • National ID or passport number (if verification is required)
  • Address and residency information

2.2 Financial and Transaction Information

  • bKash, Nagad, Rocket, or Upay account details (for transaction processing only)
  • Deposit and withdrawal history
  • Bonus and promotion usage records

2.3 Technical Information

  • IP address and device identifier
  • Browser type and operating system
  • Time, date, and browsing activity on the site
  • Information collected from cookies and tracking technologies

2.4 Gaming Activity Information

  • Betting history, win and loss records
  • Preferred games and playing patterns
  • VIP level and points information

3 Purpose of Information Collection

babubb uses your information for the following purposes:

  1. Account Management: For registration, login, and account verification.
  2. Service Delivery: To ensure gaming, betting, bonus, and promotion benefits.
  3. Financial Transactions: For processing deposits, withdrawals, and payments.
  4. Identity Verification: To prevent fraud and complete the KYC (Know Your Customer) process.
  5. Customer Support: To resolve your issues via live chat and email.
  6. Responsible Gaming: To detect unusual playing patterns and provide assistance.
  7. Marketing and Communication: To send offers and updates with your permission.
  8. Legal Obligations: To comply with applicable laws and regulations.

4 Information Sharing and Third Parties

babubb does not sell your personal information to third parties. However, information may be shared with the following parties in certain circumstances:

4.1 Payment Service Providers

Information required to process transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment gateway. This information is used solely for the purpose of completing transactions.

4.2 Technology Service Providers

Game providers (including PG Soft, Pragmatic Play, JILI, Spribe, Ezugi, Evolution Gaming, and others) and third-party service providers who assist in operating our technology infrastructure may access limited information.

4.3 Law Enforcement Agencies

Information may be shared with regulatory bodies or law enforcement authorities when required by court order, legal obligation, or fraud investigation.

4.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred to the new owning entity. However, the protections of this policy will continue to apply.

5 Our Security Measures for Data Protection

babubb applies the following security measures to keep your information safe:

  • SSL Encryption: All communication on our site is encrypted via SSL/TLS technology, keeping your information out of reach of third parties.
  • Password Hashing: User passwords are never stored directly — advanced hashing algorithms are used.
  • Access Control: Only authorized staff can access personal information, and they are bound by strict confidentiality agreements.
  • Regular Security Audits: Regular audits are conducted to identify security vulnerabilities in the system.
  • Data Backup: Regular data backups are maintained in a secure environment so that information is not lost in the event of a technical failure.
  • Two-Factor Authentication: Two-step verification is available to enhance account security.
Even so, no digital system is completely impenetrable. Keep your password confidential and notify our support team immediately if you notice any suspicious activity.

6 Cookies and Tracking Technologies

The babubb website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

6.1 Essential Cookies

These cookies are essential for the core functionality of the site — such as maintaining login sessions, security verification, and remembering your preferences.

6.2 Performance Cookies

These cookies are used to analyze and improve site performance. They collect anonymous data and do not identify individuals.

6.3 Cookie Controls

You can disable cookies by changing your browser settings. However, this may limit some features of the site.

7 Data Retention Period

We retain your personal information only for as long as necessary or as required by legal obligation:

  • Active Accounts: All relevant information is retained while the account remains active.
  • Closed Accounts: Financial transaction information is retained for a defined period after account closure in accordance with applicable law.
  • Fraud Prevention: Information required for potential fraud prevention or dispute resolution may be retained for an extended period.
  • Legal Records: Retention of certain information is mandatory due to tax, financial regulations, or regulatory requirements.

8 Your Rights

You have the following rights regarding your personal information:

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances you can request deletion of your information, though legal obligations will still apply.
  • Right to Withdraw from Marketing: You can opt out of marketing communications.
  • Right to Data Portability: Where applicable, you can request a copy of your information.
  • Right to Object: In certain circumstances you can object to the processing of your information.

To exercise these rights, contact us at: [email protected]

9 Protection of Minors

babubb is a platform strictly operated for persons aged 21 and above only. We do not knowingly collect or process information from minors.

An age verification process is followed at the time of registration. If we become aware that information from a minor has been collected, we will immediately close that account and delete the information.

10 International Data Transfers

In some cases your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that:

  • Data transfers are completed through secure and encrypted channels.
  • Third-party service providers offer privacy protection equivalent to or higher than this policy.
  • Strict data protection terms are included in data processing agreements.

11 Changes to the Policy

babubb reserves the right to update this privacy policy from time to time. If any important changes are made, we will notify you in the following ways:

  • Displaying a notice on the platform
  • Sending a message to the registered email
  • Updating the "Last Updated" date on this page

Continuing to use the service after changes are made will be considered as your consent to the updated policy. We therefore recommend reviewing this page regularly.

12 Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us:

We will process your request as quickly as possible and will endeavor to respond within a reasonable time.